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READ WHAT OUR CUSTOMERS ARE SAYING ABOUT US
I am recommending BMI to everyone I know. I appreciate a company that cares about helping people, not trying to destroy them, when accidents happen
I wanted to take a moment and make sure you are aware of what a knowledgeable, caring, prompt and kind employee you have in Matt. I unfortunately had an incident that required filing a claim and to be honest, I was dreading the process. Matt was the Rep assigned to me and that interaction was nothing short of AMAZING. Matt was very kind and did an excellent job of making sure I understood the processes and requirements of filing a claim. Then knowing I had access to a loaner car on certain dates, he moved his schedule around to make sure my claim was taken care of to meet the needs of the repair shop and my availability of the loaner. It isn’t very often that you find someone in the customer service business that really knows how to professionally deliver customer service and Matt is by far the best I have had the pleasure to work with in sometime.
I’m in the middle of an automobile claim, and Billings has a polite, mannerly, and understanding claims adjuster in Tristan. He is very good at his job!
Our adjuster Brent did an awesome job when we had our house fire…He was very professional, nice and showed up when he said he would. I appreciate the fact that he was very understanding and kept in touch with me during the process and followed up with me to make sure [the] job was complete. Please take a moment to acknowledge him on his excellent representation of BMI Company.
I am an agent with an insurance agency, and we work daily with Billings Mutual. We have the utmost respect for this company, and have a good working relationship with the employees at Billings. I am also a client and have my home and autos with Billings and have always had the best service possible. We recently had a small med pay claim, Brad went above and beyond to take care of it and make sure everyone was satisfied with the results. It is nice to have this company covering my needs.